The Second Phase team is dedicated to total customer satisfaction. We have a positive, can-do attitude that is applied to every project. Our core team has over 70 years of combined experience in software development and expert analytical consulting services.
Troy G. Smith
Troy became the Founder and President of Second Phase in 2005. Prior to 2005, he was one of the co-founders of InsBridge Inc. and the Insbridge product, which was later acquired by Skywire Software.
After the acquisition, Troy continued to provide his expertise to both Skywire Software and Oracle. Realizing insurance carriers also needed help, Troy lead the expansion of Second Phase into a larger consulting and software development practice.
Troy started his professional career in 1995 as a hardware design engineer for multiple companies, including Motorola, Nortel Networks, DNA Enterprises, and Alcatel Network Systems (now Nokia).
Troy graduated from Southern University A&M in Baton Rouge, LA in Electrical Engineering in 1993. Then received his Masters in Electrical Engineering from the North Carolina A&T State University in Greensboro, NC in 1994.
Fun fact: Troy grew up as an Air Force Brat and has lived in many states and countries. Also, Troy is a longtime Dallas Mavericks season ticket holder and a lifelong New Orleans Saints fan.
Lead Senior Consultant
Collin joined Second Phase in late 2009, after working for both Skywire Software and Oracle. Over the last 12 years, he has been involved in some of the largest implementations of the Insbridge product; many of them in a lead capacity. Collin is extremely detail-oriented and goes above-and-beyond for customers.
Fun fact: Collin's a big enough hockey fan to voluntarily play on a frozen pond in northern Wisconsin in -20 degree weather.
Corey joined Second Phase in 2013, after having worked at InsBridge Inc, Skywire Software, and Oracle. Corey is one of the longest-tenured Insbridge developers/users.
Corey's experience has been vital to the success of all projects he's been involved with. His attention to detail and calm demeanor under pressure are qualities that make him stand out from the crowd.
Fun fact: Corey has an affinity for Toad the Wet Sprocket, the quintessential '90s alternative rock band.
David joined Second Phase in 2015. He was also an InsBridge Inc and Skywire Software employee, so he has a long history with the Insbridge product.
David's quick, shoot-it-straight personality and analytical background has played a key role for Second Phase and the projects he's worked on.
Fun fact: David knows Pi to 16 decimal places and he's working on visiting all 30 MLB ballparks.
Senior Software Developer
James, or Cannon as he likes to be called, joined Second Phase in 2016. As a Senior Software Developer, he's been leading the charge on all of our custom software development projects; including creating custom rating worksheets, developing new features for a front-end quoting application, and building out real estate solutions.
Fun fact: Cannon likes to play soccer and claims he can successfully execute a bicycle kick.
Robert, or Bob for short, joined Second Phase in 2016. Bob's background in finance and mathematics has greatly helped us and our clients. In just a short couple of years, Bob has been heavily involved in several key implementations and never backs down from a challenge.
Fun fact: Bob's idea of a vacation consists of studying up for actuarial exams. He's about to pass his 4th!